Video
Applications and moreFrequently Asked Questions
Q: Are the Videoalive products
supported?
A: The products are provided "as is". We respond to email
messages and provide assistance if you have trouble. The
general model is "try before you buy" and when you purchase you are
saying you are fully satisfied with the trial version.
Q: Is Videoalive part of VBrick Systems?
A: No, Videoalive in an independent entity. However, VBrick customers use Videoalive products and VBrick support
staff is familar with many of the Videoalive products. While
VBrick support does not provide formal support, they often work with
their customers to satisfy the application requirement from a system
perspective.
Q: Are there any special requirements
for my PC or server?
A: Generally no, unless listed by the application. Many of the
applications use the VBrick SDK to control VBrick product, and
desktop players and recorders use VBrick StreamPlayer technology in
new and novel ways.
Q: Can I request special applications?
A: Of course, just send us an email. We we also monitor
http://www.vbrick.net/vbbb
where VBrick customers post questions. We also try to respond
to email enquires. If the project is simple, we usually just provide
the application and post it on this site.
Q: Are there products not listed on this
site?
A: Yes, hundreds! We've posted some of the most popular and have
removed the more unusual programs to make this site a little simpler
to navigate. Let us know what you're looking for and well open
the vault and see if we've already got something for you.
Q: Where can I purchase VBrick products?
A: Discover Video
www.discovervideo.com or other authorized VBrick resellers.